Terms and conditions

The General Conditions of Sale detailed below determine the contractual relation between all clients and users of the site www.handcolor.pt and the merchant Paulo Alexandre do Carmo Caldeira (individual entrepreneur) with VAT number: 225683814.

1. Orders
You can order via the Internet through the website www.handcolor.pt 24 hours a day and 7 days a week.
If within 24 hours no response to his request to order, please contact us via email: geral@handcolor.pt
2. Prices
Delivery fees are charged to the customer and are charged at the end of the application, depending on the selected products.
The Hand Color reserves the right to change prices at any time, however apply the tariffs in force that were indicated on the site at the time the client making the request.
Please be advised that if the price quoted is incorrect and is clearly whimsy, regardless of its cause (computer bug, manual error, technical error, etc.), the order will be canceled, even if it has already been confirmed.

3. Availability
The Hand Color respects the terms of an application provided there is stock availability.

4. Payment
You can make the payment of your order through
4.1 - Bank transfer (Portugal and other countries)
If you do not make the payment of your order within 5 days after their completion, it is automatically canceled.
4.2 - Cash on Delivery Billing via CTT (Portugal)
This payment option applies only to shipments to Portugal, the value of the delivery is 6€ regardless of package weight.

5. Shipping Costs

Shipping Weight Portugal Europe Rest of the World
Up to 1 kg € 2.50 € 6 12 €
More than 1 kg € 5 € 7 14 €

Costs relating to customs duties due to import products are supported by the customer, Hand Color is not responsible for the same or for the delay of delivery due to these services.

6. Deadlines
After making your order and proceed to the respective payment (if by bank transfer), it is processed and shipped the next business day. The Hand Color ensures that the order is delivered within 5 business days to Portugal and a maximum of 10 business days out of Portugal is not responsible for any delivery delays of orders that are the liability of the carrier (Portugal CTT).
If you want to order order a custom product with your favorite colors standard and the delivery time is previously linked to the client according to the order.

7. Promotions
Items on promotion are properly identified.

8. Returns
Returns are accepted as follows:
8.1 - The customer should check the order of the conditions upon delivery and record on the delivery note any anomaly checked and shall inform the Hand Color within two days by email to geral@handcolor.pt;
8.2 - Upon receipt of the order by the customer, this will have 15 days to make the return of the items, and the same will have to be returned without being used and the conditions in which they were received;
8.3 - Repayment of the value of the returned items will be made by bank transfer, not being refunded the amount of shipping;
8.4 - Article return costs are borne by the customer;
8.5 - In case of return of the order due to insufficient address or lifting delay counter CTT the order the order for delivery are borne by the customer
Terms and Conditions

By accessing the site www.handcolor.pt and pages related to it, the user undertakes to respect and to accept its terms and conditions.

1. Copyright and Intellectual Property
The information contained in this website including the domain, the mentioned brands, logos, drawings, illustrations, photographs, films, content, text, graphics and accompanying documents are the exclusive property of the brand Hand Color represented by the company Joana Martins Filipe and is protected by legislation.
Your downloading, copying, modification, transmission, distribution, reproduction or forwarding, in part or full, for commercial or other purposes without the prior written permission of the entrepreneur above, is expressly prohibited and punishable by law.
The User agrees to access the site only for lawful purposes.

2. Data Privacy Policy
The user is solely responsible for any and all information you provide on the site. The Hand Color proceed to the processing of data for the purpose of providing services and administrative and commercial management of the information.
If the user wishes to make the modification, deletion or sending of the stored information, he can access to "Personal Account" or send a written statement to geral@handcolor.pt.
The Hand Color guarantees the confidentiality of personal data of users of our website according to the Law 67/98 - Data Protection Act Personal, not providing or making available to third parties the personal information provided by users of this site for purposes referred to in the intention, namely to profit and / or commercial.
The Hand Color makes all the regular procedures to preserve this site privacy. It may, however, be required by law to formally disclose the information provided to the competent authorities. The use and / or external disclosure authorized by Hand Color, the information in this site implies the mention of the origin and authorship of that information.
The use of cookies for the purpose of improving functionality and navigation is notified in the initial access to this site, and is considered accepted with the continued browsing.
3. External links
Users of this site may not make use of any application or software that may interfere with normal functioning.
This site may contain advertising references and / or other links to other sites, on which the Hand Color has no control. The inclusion of advertising references and / or links to other sites is purely informational content, Hand Color is entirely alien to its content, services and / or products offered and can not be attributed to it in this way, any responsibility for its content .

4. Access
Access to certain contents of this site may be reserved for duly registered users.
The Hand Color develops a continuous work of updating and verification of your information and / or tools and can make, without notice, modifications, updates or corrections to information available on the website.
Therefore, we recommend that you consult our privacy policy regularly in order to be always up to date.

5. Jurisdiction
The Terms and Conditions are governed by Portuguese law. For all disputes arising from the interpretation and enforcement of these Terms and Conditions will be territorially competent the District of Lisbon, with express waiver of any other. The invalidity or partial unenforceability of any provision of these Terms and Conditions, or gaps, will not affect the livelihood of the same untainted part.

Using the online store Hand Color implies acceptance of this Privacy Policy.

Hand Color - Paul Alexandre do Carmo Caldeira

(Text revised in March 2016)

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